Services · Embedded Partnership
Most engagements end when the project ends. Ours are designed to compound.
What's included
The seat that runs the roadmap.
Every other service builds the architecture. The embedded partnership runs it, and keeps it running as the technology and the business change. The compounding effect is real: Month 12 reflects 12 months of context that cannot be rebuilt from scratch.
The engagement model
One-time
Per-phase build fee, scoped and fixed before work begins
Recurring: flat
Architect retainer: oversight, monitoring, reporting, vendor management
Recurring: variable
Agent retainer: scales with revenue systems running, one fee per active agent
Steady state
FrAO seat: retainer sized to active systems and agents under management
Before any engagement closes, we name the revenue system that justifies the seat. A retainer without proximity to revenue gets cut.
Fractional AI Officer (FrAO) Seat
Biweekly Strategy + Operations Reviews
Monthly Proof Report
Ongoing Architecture Evolution
Agent Retainer Model
AI Training + Staff Enablement
Technology Evolution Management
Phase-by-Phase Roadmap Execution
Multi-Business / Portfolio Management
Escalation + Incident Response
Vendor Coordination
Quarterly Architecture Reviews
Roadmap & Prioritization
Architecture Stewardship
Vendor & Cost Management
Hiring & Team-Scaling Support
Board & Leadership Reporting
How it works
One build fee. One recurring fee. One compounding system.
The model is designed to be simple to understand and aligned to the value the architecture actually delivers. The bill grows when the revenue systems grow. The seat is justified by the dollar value it drives every month, not by the number of deliverables produced.
Build fee: one time per phase
Each phase of the roadmap has a fixed build fee, scoped explicitly before work begins. The fee covers the architecture, the build, and the go-live. Phases are independently committable: you buy Phase 1, see the results, then decide on Phase 2. Nothing in a Krastor SOW locks you past the phase you've signed.
Architect retainer: flat recurring
Oversight, vendor coordination, monitoring, monthly reporting, and roadmap management. This is the base of the embedded engagement: the flat fee that keeps the systems running and the roadmap moving. Scales up as the architecture grows; priced on the number of systems under management.
Agent retainer: scales with agents
Each agent running a revenue system adds to the monthly retainer. The bill is a direct proxy for the value running: if an agent stops driving value, it comes offline and the fee drops.
In practice
A retainer that grows as the agents come online, one revenue system at a time.
A building-products manufacturer signed a Phase 1 build: the foundation layer: website, data model, CRM architecture, and the first automation workflow. At go-live, the retainer started at the base architect fee with zero agents running. No agents, no agent fees.
The roadmap sequences five agents across phases: dead-list reactivation runs first, then sample follow-up, then stalled-quote recovery, then booking qualification, then review management. Each agent comes online in a defined phase, adds its fee to the retainer, and runs a specific revenue system. By the time all five are live, the bill reflects five active revenue systems running simultaneously.
The context that accumulates over that build timeline: the edge cases, the customer patterns, the business logic encoded in the agents, the integration architecture, cannot be handed to a new firm and rebuilt in less than six to twelve months. That context is the structural moat. It is what the embedded model is designed to build.
Pricing logic
Simple structure. Aligned incentives.
The retainer grows when revenue systems grow. The bill is a proxy for the value running, not for hours worked, deliverables completed, or features shipped.
Architect Retainer
Oversight, vendor coordination, monthly reporting, roadmap management, and monitoring. The base of every embedded engagement. Sized to the number of active systems under management.
Embedded Seat
The full fractional operating partner model: biweekly cadence, named AI lead, revenue system ownership, agent retainers included. Sized to active systems and agents under management.
Fractional AI Officer
Biweekly strategy and operations reviews, named FrAO, roadmap ownership, full observability. Agent retainers scale with active revenue systems. The bill reflects exactly what is running.
Questions
Straight answers.
What's the difference between the embedded seat and a maintenance retainer?
A maintenance retainer keeps builds alive. An embedded seat runs revenue systems. The distinction is in what we're accountable for: a retainer is accountable for uptime; a seat is accountable for dollar outcomes. We report monthly on what the systems drove: revenue generated, costs eliminated, time recovered. If the report doesn't show value, the engagement gets restructured until it does. That accountability is what separates a seat from a retainer.
How does the engagement deepen over time?
The roadmap is designed in full at the strategy phase and executed phase by phase. By Phase 3, the architecture reflects 12 to 18 months of context about your operation, your edge cases, your customers, and your technology. A competitor starting fresh would take 6 to 12 months to rebuild that context, and they would rebuild it by making the mistakes we already made and corrected. Depth compounds. That is the structural moat.
What does 'biweekly cadence' mean operationally?
We are in your operating rhythm, not on-call for tickets. The biweekly call is structured: what the systems drove, what changed, what the next phase requires. Between calls we watch the architecture, not your inbox: observability dashboards, cost, drift. Day-to-day operation belongs to your team, and we make sure they can carry it.
Do you become our IT support team?
No, and that is deliberate. Every build ships with documentation, runbooks, and training so your team, or your in-house IT, knows exactly how to run it. Architecture stewardship is our job: what to upgrade, what to retire, what to build next. If you would rather not carry day-to-day operations at all, a structured managed-service plan is available as a separate, scoped engagement, with defined coverage and response terms instead of an open-ended help desk.
Engagement starts here
Start with the diagnostic.
Thirty minutes. We map your operation, name what's actually slowing it down, and tell you what we'd do if we were running it. You get a written stack assessment after the call, whether you hire us or not.
Not limited to what's listed. Every engagement starts by assessing what your business actually needs, and we build whatever it requires.